Mailbox Mishap

Wednesday, December 4, 2019

Summer Intern Outsmarts Housing Authority

Charles De La Cruz, CVLS summer intern

Charrika is a tenant with a housing authority subsidy. One of her obligations under the housing authority’s guidelines is to attend an annual “recertification” appointment to make sure she is still eligible for the subsidy. Missing appointments can result in termination from the program.

And that’s exactly what happened to Charrika.

Except she never received notice of the appointments. It turns out her former landlord never gave Charrika access to her mailbox. By the time Charrika figured out what had happened, she had already been kicked from the program, missed her deadline to request a hearing to review the decision, and was months behind in rent.

Charrika filed suit against the housing authority but struggled with service, so the Court referred her to CVLS. Once CVLS served the housing authority, we placed the case with summer intern, Charles De La Cruz. Charles put together a demand letter outlining all of the errors committed by the housing authority. He was even able to show that the housing authority itself was aware that Charrika had no access to her mailbox.

Charrika was recently reinstated to the program due to Charles’ advocacy. As for Charles, he is back to student life at DePaul University College of Law. His time and work product at CVLS were appreciated by all his supervisors. We wish him the best of luck with the rest of law school!